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Communicating at Work: Principles and Practices for Business and Professions, 7/e
Ronald B. Adler
Jeanne Marquardt Elmhorst

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Contents:

Chapter 1: Communicating at Work
Chapter 2: Communication, Culture, and Work
Chapter 3: Verbal and Nonverbal Messages
Chapter 4: Listening
Chapter 5: Interpersonal Skills
Chapter 6: Interviewing
Chapter 7: Types of Interviews
Chapter 8: Working in Teams
Chapter 9: Effective Meetings
Chapter 10: Developing the Presentation
Chapter 11: Organizing Your Ideas
Chapter 12: Verbal and Visual Support in Presentations
Chapter 13: Delivering the Presentation
Chapter 14: Informative and Persuasive Presentations