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Communicating at Work: Principles and Practices for Business and Professions, 7/e
Ronald B. Adler
Jeanne Marquardt Elmhorst

Types of Interviews

Chapter Outline

Types of Interviews

The Information-Gathering Interview

Collect Background Information

Define Interview Goals and Questions

Choose the Right Interviewee

The Employment Interview

Pre-Interview Steps

During the Interview

Post-Interview Follow-up

Interviewing and the Law

Sample Employment Interview

The Performance Appraisal Interview

Definition and Importance

Styles of Appraisal Interviewing

Steps in the Appraisal Process

Summary

Key Terms

Resources

Activities