 |
1 | |
Which type of interview allows legal professionals to respond in a productive way to their clients? |
| | A) | Survey interview |
| | B) | Diagnostic interview |
| | C) | Research interview |
| | D) | Exit interview |
|
|
2 | |
Which type of interview is designed to gather information to determine the causes of an event, usually one that is problematic? |
| | A) | Survey interview |
| | B) | Diagnostic interview |
| | C) | Investigative interview |
| | D) | Exit interview |
|
|
3 | |
Which type of interview is designed to determine how well a candidate might fit a job? |
| | A) | Survey interview |
| | B) | Diagnostic interview |
| | C) | Exit interview |
| | D) | Employment interview |
|
|
4 | |
All of the following are steps to take during the pre-interview except: |
| | A) | Develop a personal network |
| | B) | Conduct background research |
| | C) | Respond to the employer's needs |
| | D) | Contact potential employers |
|
|
5 | |
Employment interviews can often take on different formats. Based on your understanding of Chapter Seven, which type of employment interview asks you to demonstrate certain skills? |
| | A) | Panel interview |
| | B) | Audition interview |
| | C) | Behavioral interview |
| | D) | One-on-one interview |
|
|
6 | |
Which type of employment interview is based on the assumption that past experience is the best predictor of future performance? |
| | A) | Behavioral interview |
| | B) | Panel interview |
| | C) | Audition interview |
| | D) | One-on-one interview |
|
|
7 | |
Which of the following factors can have an influence on the outcome of an interview? |
| | A) | The way a candidate is dressed. |
| | B) | The time of day the interview occurs. |
| | C) | The sex of the interviewer. |
| | D) | All of the above. |
| | E) | "a" and "b" only |
|
|
8 | |
Read the following statements and determine which one(s) provide support for the claim that the way you dress for an interview makes a difference. |
| | A) | First impressions are lasting, therefore, dress can often determine the success of an interview. |
| | B) | Clothing says a lot about how in touch with current trends you are. |
| | C) | It is better to dress more "trendy" as opposed to a more conservative look. |
| | D) | All of the above. |
|
|
9 | |
According to the research in Chapter Seven, an interviewee should be prepared to answer which of the following questions? |
| | A) | "Have any of your previous jobs helped prepare you for this position?" |
| | B) | "Where do you see yourself 10 years into your career?" |
| | C) | "How would you handle an angry customer who is displeased with one of our products?" |
| | D) | All of the above. |
|
|
10 | |
In Chapter Seven, the text details the most common complaints that interviewers have when they are interviewing candidates. Which of the following items are on that list? |
| | A) | Poor personal appearance and dress |
| | B) | A lack of working knowledge of the company |
| | C) | A focus on making money |
| | D) | A lack of interest in benefits |
|
|
11 | |
Research on successful employment interviews suggests that it is a good idea to phrase your answers in a positive light. Which of the following is a positive spin on the question, "what is your greatest weakness?" |
| | A) | "I'm a nervous person, so I try to avoid confrontation." |
| | B) | "I struggle with following the rules, so I always try to find a better way to do things." |
| | C) | "I'm not always as patient as I should be because I want everything I do to be in the best interest of the company." |
| | D) | All of the above. |
|
|
12 | |
Successful interview candidates can back up their answers with evidence. One good way to go about this is to use the "PAR" approach. What does "PAR" stand for? |
| | A) | problem, application, report |
| | B) | possibilities, attitude, results |
| | C) | people, action, reaction |
| | D) | problem, action, results |
|
|
13 | |
It is important that as an interviewee you come prepared with questions of your own that you should have answered. Read the following questions and decide which one(s) are worth asking during an interview. |
| | A) | "What are most pressing issues concerning this position?" |
| | B) | "Do employees get a lot of paid holidays?" |
| | C) | "How often has this position been filled in the past five years?" |
| | D) | All of the above. |
| | E) | "a" and "c" only |
|
|
14 | |
Our text suggests that rehearsing before an interview is a good idea. Read the following suggestions and determine those that make sense. |
| | A) | Avoid role-playing, because it isn't much like the real situation anyway. |
| | B) | Draft a series of questions and answers that you might be asked. |
| | C) | Don't worry too much about how you will answer standard questions, impromptu answers are usually better anyway. |
| | D) | Avoid videotaping a mock interview; it will only make you nervous. |
|
|
15 | |
Based on your understanding of post-interview follow up, why should you send out a thank you letter? |
| | A) | It is a way to tactfully remind the interviewer who you are and what she promised to do. |
| | B) | It is common courtesy. |
| | C) | It is a good idea as long as you don't try to clear up any misunderstandings about the content of the interview. |
| | D) | All of the above. |
| | E) | "a" and "b" only |
|
|
16 | |
Research shows that it is always a good idea to send a thank you letter to the person who interviewed you. How long should you wait? |
| | A) | Send out a note immediately. |
| | B) | Wait at least 2 days. |
| | C) | Wait at least a week so you don't appear pushy. |
| | D) | Thank you letters are overrated and most people don't expect them anyway. |
|
|
17 | |
Which of the following is an example of a bona fide occupational qualification (BFOQ) question? |
| | A) | Are you married? |
| | B) | Are you willing to work overtime and weekends if necessary? |
| | C) | How long have you been in this country? |
| | D) | All of the above. |
|
|
18 | |
Based on the Americans with Disabilities Act of 1990, which of the following statements is true? |
| | A) | A person who is deaf can request an interpreter for an interview at the company's request. |
| | B) | People with disabilities can never be questioned about their ability to perform physical aspects of a job. |
| | C) | It is legal for a candidate to ask how the person became disabled. |
| | D) | All of the above. |
|
|
19 | |
Read the responses to the question "How old are you?" and then determine which type of response is representative of the "redirection" strategy. |
| | A) | "I'm 39." |
| | B) | "How does my age have anything to do with job performance for this position?" |
| | C) | "I'm not going to answer that now, but if you offer me the position I'll be glad to tell you then." |
| | D) | "Your comments so far have focused less on age and more on knowledge of Internet software; can you tell me more about what you mean by knowledge?" |
|
|
20 | |
There are several different styles of appraisal interviews. Which type of appraisal interview assumes that the interviewer's evaluation is accurate and the subordinate should adopt it? |
| | A) | tell and sell |
| | B) | tell and listen |
| | C) | listen and tell |
| | D) | problem solving |
|
2002 McGraw-Hill Higher Education