Learning Objectives

After reading this chapter students should be able to:

Describe the general function of the bureaucracy.

Differentiate among cabinet departments, independent agencies and regulatory agencies.

Define hierarchical authority.

Differentiate among patronage, merit and executive leadership systems for staffing a bureaucracy.

Describe an "agency point of view."

Identify how bureaucratic agencies are held accountable for their activities.

Discuss the inherent conflict between bureaucratic power and democratic values.

Discuss the pros and cons of reforming the bureaucracy.

2002 McGraw-Hill Higher Education
Any use is subject to the Terms of Use and Privacy Policy.
McGraw-Hill Higher Education is one of the many fine businesses of The McGraw-Hill Companies.