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1 | |
Historically in most manufacturing organizations, operations was viewed as an internal function that is buffered from the external environment. |
| | A) | True |
| | B) | False |
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2 | |
Recently, there has been a decline in the interest in operations management. |
| | A) | True |
| | B) | False |
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3 | |
The strategic issues of OM are broad in nature including how much capacity should be acquired. |
| | A) | True |
| | B) | False |
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4 | |
Warehousing OM transformations are referred to as exchange transformations. |
| | A) | True |
| | B) | False |
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5 | |
Who developed the use of standardization in large-scale mass production using a moving assembly line? |
| | A) | Frederick Winslow Taylor |
| | B) | Frank Gilbreth |
| | C) | Adam Smith |
| | D) | Charles Babbage |
| | E) | Henry Ford |
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6 | |
Which of the following is NOT associated with the work of Taylor? |
| | A) | A one-best way of doing things. |
| | B) | The hierarchal needs of labor. |
| | C) | The scientific method. |
| | D) | Clear distinctions between the responsibilities of labor and management. |
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7 | |
Match the transformations:| 1. exchange | A. manufacturing | | 2. physical | B. making a sick person well | | 3. physiological | C. retailing | | 4. storage | D. warehousing |
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| | A) | 1C, 2A, 3D, 4B |
| | B) | 1D, 2A, 3C, 4B |
| | C) | 1A, 2B, 3D, 4C |
| | D) | 1B, 2C, 3D, 4A |
| | E) | 1C, 2A, 3B, 4D |
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8 | |
Which of the following is NOT an OM tactical issue? |
| | A) | How many workers do we need? |
| | B) | Where do we locate the facility or facilities? |
| | C) | When should we have material delivered? |
| | D) | Should we work overtime or put on a second shift? |
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9 | |
Which of the following is NOT an example of the shift of power from producers to consumers? |
| | A) | increasingly higher quality products |
| | B) | a focus on shorter delivery times |
| | C) | less emphasis on reducing labor and material costs |
| | D) | better utilization of facilities |
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10 | |
Higher productivity derived from efficient operations leads to |
| | A) | more expensive goods and services |
| | B) | lower quality goods and services |
| | C) | higher discretionary incomes for consumers |
| | D) | increased dependence on expensive labor |
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11 | |
Which of the following is consistent with contemporary operations management? |
| | A) | limitation of expensive aluminum recycling efforts |
| | B) | raw waste disposal into waterways in acceptable quantities |
| | C) | restricting air pollutant production to areas where pollution is normal |
| | D) | replanting of forest land to reduce erosion |
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12 | |
Which of the following best describes the concept of the value chain? |
| | A) | adding financial value to an organization through the acquisition of other firms |
| | B) | the step-wise increases in product prices as raw materials are turned into goods/services |
| | C) | the steps in manufacturing that add value to finished products |
| | D) | all steps in the transformation process that add value even if they don't come from manufacturing |
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2002 McGraw-Hill Higher Education