Historically in most manufacturing organizations, operations was viewed as an internal function that is buffered from the external environment.
Recently, there has been a decline in the interest in operations management.
The strategic issues of OM are broad in nature including how much capacity should be acquired.
Warehousing OM transformations are referred to as exchange transformations.
Who developed the use of standardization in large-scale mass production using a moving assembly line?
|A)||Frederick Winslow Taylor|
Which of the following is NOT associated with the work of Taylor?
|A)||A one-best way of doing things.|
|B)||The hierarchal needs of labor.|
|C)||The scientific method.|
|D)||Clear distinctions between the responsibilities of labor and management.|
Match the transformations:
|1. exchange||A. manufacturing|
|2. physical||B. making a sick person well|
|3. physiological||C. retailing|
|4. storage||D. warehousing|
|A)||1C, 2A, 3D, 4B|
|B)||1D, 2A, 3C, 4B|
|C)||1A, 2B, 3D, 4C|
|D)||1B, 2C, 3D, 4A|
|E)||1C, 2A, 3B, 4D|
Which of the following is NOT an OM tactical issue?
|A)||How many workers do we need?|
|B)||Where do we locate the facility or facilities?|
|C)||When should we have material delivered?|
|D)||Should we work overtime or put on a second shift?|
Which of the following is NOT an example of the shift of power from producers to consumers?
|A)||increasingly higher quality products|
|B)||a focus on shorter delivery times|
|C)||less emphasis on reducing labor and material costs|
|D)||better utilization of facilities|
Higher productivity derived from efficient operations leads to
|A)||more expensive goods and services|
|B)||lower quality goods and services|
|C)||higher discretionary incomes for consumers|
|D)||increased dependence on expensive labor|
Which of the following is consistent with contemporary operations management?
|A)||limitation of expensive aluminum recycling efforts|
|B)||raw waste disposal into waterways in acceptable quantities|
|C)||restricting air pollutant production to areas where pollution is normal|
|D)||replanting of forest land to reduce erosion|
Which of the following best describes the concept of the value chain?
|A)||adding financial value to an organization through the acquisition of other firms|
|B)||the step-wise increases in product prices as raw materials are turned into goods/services|
|C)||the steps in manufacturing that add value to finished products|
|D)||all steps in the transformation process that add value even if they don't come from manufacturing|