| Fundamentals of Operations Management, 4/e Mark M. Davis,
Bentley College Nicholas J. Aquilano,
University of Arizona Richard B. Chase,
USC, School of Business
Forecasting
Chapter Objectives- Introduce the basic concepts of forecasting and its importance within an organization.
- Identify several of the more common forecasting methods and how they can improve the performance of both manufacturing and service operations.
- Provide a framework for understanding how forecasts are developed.
- Demonstrate that errors exist in all forecasts and show how to measure and assess these errors.
- Discuss some of the software programs that are available for developing forecasting models.
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