 |
1 | |
McDonaldization refers to the growing appreciation of fast food amongst all types of groups around the world. |
| | A) | True |
| | B) | False |
|
|
2 | |
Members of a primary group, such as neighbors, close friends, and especially kinfolk play a vital role in assisting people to follow complicated schedules for taking prescription medicines. |
| | A) | True |
| | B) | False |
|
|
3 | |
Each of the following statements implies the existence of reference groups: "Our generation does not have those sexual hang-ups," "We Christians go to church every week," and "We have to support our troops in Bosnia." |
| | A) | True |
| | B) | False |
|
|
4 | |
Charles Horton Cooley is credited as the first sociologist to emphasize the importance of bureaucratic structure. |
| | A) | True |
| | B) | False |
|
|
5 | |
The five characteristics of bureaucracies that Weber discussed include division of labor, hierarchy of authority, written rules and regulations, dysfunctions, and impersonality. |
| | A) | True |
| | B) | False |
|
|
6 | |
Although division of labor has certainly been beneficial in the performance of many complex bureaucracies, in some cases it can lead to the Peter principle; that is, workers become so specialized that they develop blind spots and fail to notice obvious problems. |
| | A) | True |
| | B) | False |
|
|
7 | |
Max Weber used the term goal displacement to refer to overzealous conformity to official regulations. |
| | A) | True |
| | B) | False |
|
|
8 | |
Geert Hofstede's cross-cultural study of formal organizations indicated that there are mental programs-ingrained ways of thinking, feeling, and acting-that influence behavior in formal organizations in different cultures. |
| | A) | True |
| | B) | False |
|
|
9 | |
The iron law of oligarchy describes how even a democratic organization will develop into a bureaucracy ruled by a few (the oligarchy). |
| | A) | True |
| | B) | False |
|
|
10 | |
Informal understandings among workers can redefine official policies of bureaucracy. |
| | A) | True |
| | B) | False |
|
2002 McGraw-Hill Higher Education