McGraw-Hill OnlineMcGraw-Hill Higher EducationLearning Center
Student Center | Instructor Center | Information Center | Home
PowerWeb
Build Your Management Skills
Skill Booster
PowerPoint Presentations
Chapter Summary
Chapter Quiz
Key Term Flashcards
Feedback
Help Center


Hughes: Leadership, 4e
Leadership: Enhancing the Lessons of Experience, 4/e
Richard L Hughes, Center for Creative Leadership
Robert C Ginnett, Center for Creative Leadership
Gordon J Curphy, The Blandin Foundation

Power and Influence

Chapter Quiz



1

Power has been defined as the capacity to produce effects on others, or the potential to destroy others.
A)True
B)False
2

Influence is the degree of actual change in a target's person's attitudes, values, beliefs, or behavior.
A)True
B)False
3

Leaders and followers never use a variety of tactics to influence each other's attitudes or behaviors.
A)True
B)False
4

Choice of clothing can effect one's power and influence.
A)True
B)False
5

One way to counteract the problems stemming from a lack of expertise is to weaken interpersonal ties with subordinates.
A)True
B)False
6

Another way to look at referent power is in terms of the role friendships play in making things happen.
A)True
B)False
7

Coercive power is the opposite of reward power.
A)True
B)False
8

Authoritarian leaders use rational methods.
A)True
B)False
9

Power has been defined as
A)the capacity to produce effects on others or the potential to motivate others.
B)the capacity to produce effects on others or the potential to uplift others.
C)the capacity to produce effects on others or the potential to discourage others.
D)the capacity to produce effects on others or the potential to influence others.
E)the capacity to produce down falls on others or the potential to destroy others.
10

Influence tactics are the overt behaviors exhibited by one person to .
A)motivate another
B)influence another
C)attack another
D)mentor another
E)discipline another
11

The phrase pecking order refers to the status differentials between members of a .
A)department
B)group
C)organization
D)gender
E)symbol
12

Even choice of __________ can affect one's power and influence.
A)words
B)hair style
C)automobile
D)clothing
E)briefcases
13

__________ is the power of knowledge.
A)referent power
B)social power
C)expert power
D)legitimate power
E)reward power
14

__________ refers to the potential influence one has to the strength of the relationship between the leader and the followers.
A)Legitimate power
B)Referent power
C)Reward power
D)Coercive power
E)Social power
15

__________ depends on a person's organizational role.
A)Social power
B)Reward power
C)Referent power
D)Coercive power
E)Legitimate power
16

__________ involves the potential to influence others due to one's control over desired resources.
A)Expert power
B)Referent power
C)Coercive power
D)Reward power
E)Legitimate power
17

__________ is the potential to influence others through the administration of negative sanctions or the removal of positive events.
A)Coercive power
B)Expert power
C)Reward power
D)Legitimate power
E)Social power
18

__________ occurs when an agent uses logical arguments or factual evidence to influence others.
A)Coalition tactics
B)Personal appeals
C)Pressure tactics
D)Rational persuasion
E)Legitimizing tactics
19

__________ occurs when agents ask targets to participate in planning an activity.
A)Exchange
B)Legitimizing tactics
C)Consultation
D)Pressure tactics
E)Inspirational appeals.
20

__________ occur when agents make requests based on their position or authority.
A)Pressure tactics
B)Legitimizing tactics
C)Coalition tactics
D)Exchange practices
E)Consultation appeals




McGraw-Hill/Irwin