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Interactions 1 Writing, 4/e
Cheryl Pavlik
Margaret Keenan Segal
The Global Consumer

The Format of a Business Letter

Below are some parts of a business letter. Rewrite them in the proper format.



1

Sincerely,
Matthew Cousins

December 2, 2003

111 Oak Street
Hadley
California       92708


I recently ordered a 1/4 ounce bottle of Summer Love perfume from your online catalog. Unfortunately, I received a bottle of Rose Delight perfume instead.

I am returning the bottle of Rose Delight to you. Please send me the 1/4 ounce bottle of Summer Love that I ordered. I would also like you to refund the $3.45 that I spent to send this back to you.

Dear Ms. Torelli,

Ms Candance Torelli
Sales Manager
Swenson Cosmetics
4720 Davis Avenue
Elkhart
Indiana       53821










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