Please answer all questions.
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1 | |
Which of the following organizational forms may also be referred to as a project management structure? |
| | A) | line structure |
| | B) | functional structure |
| | C) | line-and-staff structure |
| | D) | matrix structure |
| | E) | a committee |
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2 | |
Procter & Gamble is organized into groups including Folger's, Tide and Crest. Its type of departmentalization is |
| | A) | product. |
| | B) | style. |
| | C) | functional. |
| | D) | process. |
| | E) | customer. |
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3 | |
Which of the following is not a type of departmentalization? |
| | A) | functional |
| | B) | product |
| | C) | geographical |
| | D) | customer |
| | E) | line |
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4 | |
Companies that have tall organizations also tend to have |
| | A) | large spans of management. |
| | B) | extensive management. |
| | C) | short spans of management. |
| | D) | narrow spans of management. |
| | E) | wide spans of management. |
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5 | |
Project teams |
| | A) | solve specific quality problems. |
| | B) | have total control of a specific work project. |
| | C) | are comprised of individuals from one functional area. |
| | D) | are permanent, formal groups. |
| | E) | never last for more than six months. |
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6 | |
The Wealth of Nations by Adam Smith described the benefits of |
| | A) | delegation. |
| | B) | specialization. |
| | C) | division of labor. |
| | D) | teams. |
| | E) | training. |
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7 | |
A visual display of an organization's structure is called a(n) |
| | A) | organizational chart. |
| | B) | organizational graph. |
| | C) | organizational matrix. |
| | D) | s specialization. |
| | E) | organizational division of labor. |
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8 | |
Which of the following is a group of workers brought together to solve specific quality, productivity, or service problems? |
| | A) | self-directed work team |
| | B) | quality-assurance team |
| | C) | productivity awareness team |
| | D) | task force |
| | E) | project team |
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9 | |
Businesses tend to be more ____ when the decisions to be made are risky. |
| | A) | decentralized |
| | B) | productive |
| | C) | informal |
| | D) | line-and-staff oriented |
| | E) | centralized |
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10 | |
Which of the following groups has an organizational structure? |
| | A) | Exxon Corporation |
| | B) | s |
| | C) | a community softball league |
| | D) | none of these |
| | E) | all of these |
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11 | |
An organization's shared values, beliefs, traditions, philosophies, rules, and heroes represent its |
| | A) | organizational culture. |
| | B) | grapevine. |
| | C) | organizational manual. |
| | D) | formal organization. |
| | E) | information organization. |
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12 | |
A task force is a |
| | A) | temporary group. |
| | B) | temporary committee. |
| | C) | project team. |
| | D) | permanent, informal group. |
| | E) | permanent, formal group. |
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13 | |
Line structure is based on |
| | A) | direct lines of authority from top to bottom. |
| | B) | high levels of centralization. |
| | C) | shared decision making. |
| | D) | managers possessing a wide range of knowledge. |
| | E) | many different layers. |
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14 | |
The greatest concern managers have with grapevine information is its |
| | A) | speed. |
| | B) | context. |
| | C) | accuracy. |
| | D) | source. |
| | E) | timing. |
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15 | |
The levels of management in an organization are known as |
| | A) | the span of management. |
| | B) | organizational layers. |
| | C) | structure. |
| | D) | a matrix. |
| | E) | an organizational chart. |
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16 | |
Entities that have individual accountability, run efficient meetings, and create individual work products are called |
| | A) | teams. |
| | B) | special interest groups. |
| | C) | task forces. |
| | D) | project teams. |
| | E) | working groups. |
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17 | |
Directions, assignments of tasks, and performance feedback are typically conveyed by |
| | A) | upward communication. |
| | B) | horizontal communication. |
| | C) | lateral communication. |
| | D) | downward communication. |
| | E) | vertical communication. |
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18 | |
Which of the following is not a characteristic of teams? |
| | A) | individual and group accountability |
| | B) | collective work products |
| | C) | a specific purpose |
| | D) | shared leadership roles |
| | E) | indirect measures of effectiveness |
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19 | |
Growth requires which of the following? |
| | A) | specialization |
| | B) | management |
| | C) | organizing |
| | D) | departmentalization |
| | E) | maturity |
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20 | |
The arrangement or relationship of positions within an organization is called |
| | A) | a department. |
| | B) | a work group. |
| | C) | organizational culture. |
| | D) | structure. |
| | E) | a function. |
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2002 McGraw-Hill Higher Education