Communicating in Groups | Table of Contents

Student Center | Instructor Center | Information Center | Home

Communicating in Groups: Applications and Skills, 5/e

Katherine L. Adams, California State University Fresno
Gloria J. Galanes, Southwest Missouri State University

Part One: Orientation to Small Group Systems
1. Small Groups as the Heart of Society
· Groups in Your Life
· Groups versus Individuals as Problem Solvers
· Groups, Small Groups, and Small Group Theory
· Classifying Groups by their Major Purpose
· Being a Valuable Group Member
· Being and Ethical Group Member
· The Participant-Observer Perspective.

2. Groups as Structured Open Systems
· Overview of General Systems Theory
· The Small Group as a System
· Life Cycles in a System
· Organizations as Systems of Groups

Part Two: Foundations of Small Group Communicating
3. Interpersonal Communication Principles for Group Members
· Communication: What's That?
· Implications for Small Group Communication
· Listening: Receiving, Interpreting, and Responding to Messages from Other Group Members.

4. Verbal and Nonverbal Messages
· Creating Messages in a Small Group
· How Communication Structures the Small Group
· Using Language to Help the Group Progress
· Nonverbal Signals in Small Group Communication
· Computer-Mediated Communication and Group Messages.

5. Creative and Critical Thinking in the Small Group
· What Is Creative Thinking?
· Enhancing Group Creativity
· What Makes Thinking "Critical"?
· Enhancing Critical Thinking in a Group

6. Group Problem-Solving Procedures
· A Systematic Procedure as the Basis for Problem Solving
· What is a Problem?
· The Procedural Model of Problem Solving (P-MOPS)
· Applications of P-MOPS

Part Three: Understanding and Improving Throughput Processes
7. Becoming a Group
· Primary, Secondary, and Tertiary Tensions
· Phases in the Development of a Group
· Group Socialization of Members
· Leadership and Leaders
· Group Roles
· Rules and Norms
· Development of a Group's Climate

8. Celebrating Diversity in the Small Group
· What is Diversity?
· Celebrating Diversity/Bridging Differences

9. Managing Conflicts Productively
· What is Conflict?
· Myths about Conflict
· Groupthink
· Managing Conflict in the Group

10. Applying Leadership Principles
· Myths about Leadership
· Current Ideas about Leadership
· What Groups Expect Leaders to Do
· Encouraging Distributed Leadership
· Ethical Guidelines for Group Leaders

Part Four: Small Group Public Presentations
11. Oral Presentations
· Types of Group Oral Presentations
· Preparing Individual Oral Presentations
· What Makes a Good Oral Presentation?

2003 McGraw-Hill Higher Education
Any use is subject to the Terms of Use and Privacy Policy.
McGraw-Hill Higher Education is one of the many fine businesses of The McGraw-Hill Companies.