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1 | |
The theory of structuration for small groups assumes: |
| | A) | changes in the group are large and striking. |
| | B) | groups eventually reach a point in which they are completely created. |
| | C) | culture and past group experiences influence group members. |
| | D) | group members must follow cultural norms for groups to function effectively. |
| | E) | once group members have become set in their ways of communicating, they can't change. |
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2 | |
In using language appropriately to help groups progress, ____ includes never using name-calling. |
| | A) | being sure the discussion question is clear and appropriate |
| | B) | adjusting to the symbolic nature of language |
| | C) | organizing your remarks and the group's discussion process |
| | D) | using emotive words cautiously |
| | E) | following the rules of standard English |
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3 | |
In using language appropriately to help groups progress, _____ includes stating your position directly and concisely. |
| | A) | being sure the discussion question is clear and appropriate |
| | B) | adjusting to the symbolic nature of language |
| | C) | organizing your remarks and the group's discussion process |
| | D) | using emotive words cautiously |
| | E) | following the rules of standard English |
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4 | |
In using language appropriately to help groups progress, _____ includes avoiding unnecessary jargon and slang. |
| | A) | being sure the discussion question is clear and appropriate |
| | B) | adjusting to the symbolic nature of language |
| | C) | organizing your remarks and the group's discussion process |
| | D) | using emotive words cautiously |
| | E) | following the rules of standard English |
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5 | |
Amy gives a specific example of an abstract term she uses in expressing her position on the group's topic. In this case, Amy has ____ to help her group progress. |
| | A) | made sure the discussion question was clear and appropriate |
| | B) | adjusted to the symbolic nature of language |
| | C) | organized her remarks and the group's discussion process |
| | D) | used emotive words cautiously |
| | E) | followed the rules of standard English |
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6 | |
Which one of the following is the most abstract? |
| | A) | People |
| | B) | Community Outreach Committee at Acme, Inc. |
| | C) | Committee members |
| | D) | A group of friends who work for Acme, Inc. |
| | E) | The members of Acme, Inc. |
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7 | |
In recognizing the symbolic nature of language, effective small group communicators should: |
| | A) | never use abstract language. |
| | B) | avoid using concrete language in group discussions. |
| | C) | use relative terms for comparison, such as "lower" and "higher." |
| | D) | quantify when possible. |
| | E) | always use abstract language. |
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8 | |
"What should the requirements be for students graduating with honors from our university?" is an example of a(n) _____ question. |
| | A) | policy |
| | B) | action |
| | C) | interpretation |
| | D) | information |
| | E) | relationship |
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9 | |
"How many students graduate with honors from our university each year?" is an example of a(n) _____ question. |
| | A) | policy |
| | B) | action |
| | C) | interpretation |
| | D) | information |
| | E) | relationship |
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10 | |
We often use nonverbal signals such as head nods and eye gaze to indicate when it is someone's turn to talk. In this case, nonverbal signals ____ verbal signals. |
| | A) | substitute for |
| | B) | regulate |
| | C) | contradict |
| | D) | supplement |
| | E) | emphasize |
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11 | |
The order in which group members sit and how the furniture in the meeting room is arranged is an aspect of nonverbal signals called: |
| | A) | voice. |
| | B) | appearance. |
| | C) | movements. |
| | D) | facial expressions and eye contact. |
| | E) | group ecology. |
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12 | |
Body artifacts are an aspect of nonverbal signals called: |
| | A) | voice. |
| | B) | appearance. |
| | C) | movements. |
| | D) | facial expressions and eye contact. |
| | E) | group ecology. |
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13 | |
People with higher status tend to lean back in their chairs in group discussions. This aspect of nonverbal signals is called: |
| | A) | voice. |
| | B) | appearance. |
| | C) | movements. |
| | D) | facial expressions and eye contact. |
| | E) | group ecology. |
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14 | |
"Uh-huh" and "mm-hmmm" are part of which aspect of nonverbal signals? |
| | A) | voice. |
| | B) | appearance. |
| | C) | movements. |
| | D) | facial expressions and eye contact. |
| | E) | group ecology. |
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15 | |
One strength of teleconferences is: |
| | A) | group organization is easier to maintain. |
| | B) | participants are more confident of their perceptions. |
| | C) | participants think of more and better ideas than in face-to-face meetings. |
| | D) | participants can exchange more messages more quickly. |
| | E) | participants pay more attention to what others say. |
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16 | |
Messages are sets of signals that are interpreted as a whole by receivers. |
| | A) | True |
| | B) | False |
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17 | |
In bypassing, group members have different meanings for a word, but don't realize it. |
| | A) | True |
| | B) | False |
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18 | |
Nonverbal signals are more believable than words. |
| | A) | True |
| | B) | False |
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19 | |
In hostile or tense groups, members tend to look at each other continuously when interacting. |
| | A) | True |
| | B) | False |
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20 | |
Asynchronous communication promotes more social presence than face-to-face interaction. |
| | A) | True |
| | B) | False |
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2003 McGraw-Hill Higher Education