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Communicating in Groups: Applications and Skills, 5/e
Katherine L. Adams, California State University Fresno
Gloria J. Galanes, Southwest Missouri State University
Verbal and Nonverbal Messages

Learning Objectives

After reading this chapter you should be able to:

Define the concept message.

Describe structuration theory and explain its relevance to small group communication.

List and explain five ways to use language appropriately in small group interaction.

Explain how to use abstract words effectively.

Describe how group members can organize their remarks.

Compare and contrast questions of information, interpretation, value, policy, action, procedure, and relationship.

Explain how best to phrase questions in small group interaction.

Describe the principles of nonverbal communication.

List and explain the functions of nonverbal signals.

Discuss the significance of the major categories of nonverbal signals to small group communication.









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