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Interviewing: Principles and Practices, 10/e
Charles J. Stewart, Purdue University--West Lafayette
William B. Cash, National Louis University--Evanston
An Interpersonal Communication Process
Quiz
1
Perhaps the greatest single problem of human communication is the assumption of it.
A)
TRUE
B)
FALSE
2
Phrases such as "living wage" and "one of the best" are euphemisms.
A)
TRUE
B)
FALSE
3
Disclosure is highest in woman to man parties.
A)
TRUE
B)
FALSE
4
Rarely does a single behavioral act convey a message.
A)
TRUE
B)
FALSE
5
According to Stewart and Logan, no single person can be blamed for a communication outcome.
A)
TRUE
B)
FALSE
6
Australians make deeper and longer-lasting commitments than Americans.
A)
TRUE
B)
FALSE
7
A nondirective approach enables the interviewee to share control.
A)
TRUE
B)
FALSE
8
Level 2 interactions require less trust and risk-taking than Level 1 interactions.
A)
TRUE
B)
FALSE
9
The United States is a low context culture.
A)
TRUE
B)
FALSE
10
If verbal and nonverbal messages send mixed messages, we are likely to believe the verbal.
A)
TRUE
B)
FALSE
11
Relational dimensions include all of the following
except
A)
affection.
B)
control.
C)
attitude.
D)
inclusion.
E)
similarity.
12
A major
advantage
of the nondirective approach is that it
A)
is easy to learn.
B)
is inflexible.
C)
takes less time.
D)
is easy to maintain control.
E)
can motivate the interviewee.
13
Which one of the following is
not
one of the perceptions that drive most of our interactions?
A)
Perceptions of the situation
B)
How the other party perceives us
C)
Self-perceptions
D)
How the other party perceives self
E)
Perceptions of the other party
14
Power speech forms include all of the following
except
A)
leading questions.
B)
metaphors.
C)
challenges.
D)
verbal aggression.
E)
disclaimers.
15
Listening for empathy is
not
synonymous with
A)
involvement.
B)
concern.
C)
understanding.
D)
sympathy
E)
reassuring.
2003 McGraw-Hill Higher Education
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