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Interviewing: Principles and Practices, 10/e

Charles J. Stewart, Purdue University--West Lafayette
William B. Cash, National Louis University--Evanston

The Probing Interview

Quiz


1	When establishing an atmosphere of mutual trust and respect during a first encounter with an interviewee, it is essential to call the person by first name or nickname.

		A)	TRUE
		B)	FALSE

2	When dealing with an embarrassing situation, it is wise to avoid defensiveness.

		A)	TRUE
		B)	FALSE

3	You should never assume a person is unavailable for an interview.

		A)	TRUE
		B)	FALSE

4	Women compared to men tend to answer questions with questions.

		A)	TRUE
		B)	FALSE

5	A “sanitized setting” refers to a highly supportive climate.

		A)	TRUE
		B)	FALSE

6	Which of the following is an advantage of the interviewer being superior to the interviewee?

		A)	Rapport is easily established.
		B)	The interviewee may feel freer to speak.
		C)	The interviewee may feel motivated to please the interviewer.
		D)	There are fewer social pressures.
		E)	The interviewer does not have to be an expert.

7	“Are you being truthful with me?” is an example of which question pitfall?

		A)	The bipolar trap
		B)	The guessing game
		C)	the open-to-closed switch
		D)	The quiz show
		E)	The yes (no) response

8	You can reduce hostility in an interview by doing all of the following except

		A)	replying in kind.
		B)	remaining silent.
		C)	going to another topic.
		D)	allowing the hostile person to blow off steam.
		E)	asking open-ended questions.

9	A major advantage of note taking over tape recording is that it

		A)	reduces interviewee curiosity.
		B)	preserves communication with the interviewee.
		C)	enables the interviewer to relax and concentrate on what is being implied.
		D)	increases the interviewer's attention to what is being said and how.
		E)	picks up answers that may be inaudible.

10	A unique characteristic of the press conference is that it may be necessary to ask

		A)	open ended questions.
		B)	double-barreled questions.
		C)	clearinghouse questions.
		D)	don't ask, don't tell questions.
		E)	open-to-closed switch questions.

11	When selecting interviewees, be sure they have the information, are willing to take part, are able, and are .



12	Eric Nalder claims that the number one trait of any probing interviewer is .



13	Interviewees are likely to communicate beyond Level 1 if you adhere to simple guidelines and follow which golden rule?



14	To be successful in probing interviews, you must be patient and .



15	You may have to resort to loaded and leading questions to deal with this difficult interviewee: .

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