Objective [1]
Assess the financial implications of consumer purchasing
decisions.
A variety of economic, social, and personal factors influence
daily buying decisions. Overspending and poor money management
are frequent causes of overuse of credit and other financial
difficulties.Objective [2]
Evaluate the alternatives in consumer purchasing decisions.
A research-based approach to consumer buying involves problem
identification, information gathering, and increased marketplace
awareness. In this approach, purchase alternatives are
assessed on the basis of quality, price, performance, style, company
reputation, and service.Objective [3]
Implement strategies for effective purchasing.
Timing purchases, comparing stores and brands, using label information,
computing unit prices, and evaluating warranties are
common strategies for effective purchasing.Objective [4]
Identify steps to take to resolve consumer problems.
Most consumer problems can be resolved by following these
steps: (1) Return to the place of purchase; (2) contact the company's
main office; (3) obtain assistance from a consumer
agency; and (4) take legal action.Objective [5]
Evaluate the legal alternatives available to consumers.
Small claims court, class-action suits, the services of a lawyer,
legal aid societies, and prepaid legal services are legal means for
handling consumer problems that cannot be resolved through
communication with the business involved or through the help
of a consumer protection agency.
