| Part 1: An Overview of Consumer Behavior |
| 1 Overview: The World of Consumers |
| 2 The Global Context of Consumption |
| 3 Consumer Culture |
| 4 Consumption Meanings |
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| Part 2: Marketing Decisions and Consumer Behavior |
| 5 Consumer Behaviors and Marketing Strategies |
| 6 Learning About Consumers |
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| Part 3: Consumers as Interpreters |
| 7 Needs, Motivations and Involvements |
| 8 Perception: Worlds of Sensations |
| 9 Experience, Learning and Knowledge |
| 10 The Self and Selves |
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| Part 4: Consumers in Social Context |
| 11 Lifestyles: Component Consumption Sub-Cultures |
| 12 Economic and Social Structures |
| 13 Household and Organization Consumer Behaviors |
| 14 Interpersonal Influence |
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| Part 5: Consumer Action |
| 15 Consumer Attitudes, Judgments and Decisions |
| 16 Purchase and Alternatives to Purchase |
| 17 Consumer Innovation |
| 18 Consumer Satisfaction |
| 19 Recycling, Reuse and Disposal |