When faced with ethical dilemmas, questions that you might ask yourself that might help you make ethical decisions include Is it legal? Is it balanced? How will it make me feel about myself?
The six steps to follow in establishing an effective ethics program in business include 1) top management must adopt and unconditionally support an explicit corporate code of ethics, 2) employees must understand that expectations for ethical behavior begin at the top and that senior management expects all employees to act accordingly, 3) managers and others must be trained to consider the ethical implications of all business decisions, 4) an ethics office must be set up, 5) outsiders must be told about the ethics program, and 6) the ethics code must be enforced.
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Corporate social responsibility is a business's concern for the welfare of society, and it relates to business's customers, investors, employees, society, and environment. Regarding its responsibility to customers, business should offer goods and services of real value.
A social audit is a systematic evaluation of an organization's progress toward implementing programs that are socially responsible and responsive. The kinds of activities it monitors include community-related activities like participating in local fund-raising campaigns.
