Critical Thinking 8.1

Now that you have learned some of the basic principles of organization, pause and thin of where you have already applied such concepts yourself or have been involved with an organization that did. Did you find that a division of labor was necessary and helpful? Were you assigned specific tasks or were you left on your own to decide what to do? Were promotions based strictly on qualifications, as Weber suggested? What other factors may have been considered? What problems seem to emerge when an organization gets larger?

Critical Thinking 8.2

Given the limitations of departmentalization, businesses are wow trying to redesign their structures to optimize skill development while increasing communication among employees in different departments. The goal, remember, is to better serve customers and to win their loyalty. What kind of skills and attributes might you need to prepare yourself to work in such an organization?