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Chapter 3: Listening


In this chapter, you will find the following items:

Chapter Objectives

After reading this chapter, students should be able to:

1.Explain the difference between hearing and listening.
2.Define the four different kinds of listening and explain their relationship to critical thinking.
3.Explain why good listening is important to effective speechmaking.
4.Identify the four major causes of poor listening.
5.Discuss the seven ways to become a better listener presented in the text.








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