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1 |  |  Which comparison of verbal and nonverbal communication is accurate? |
|  | A) | Both verbal and nonverbal communication are formally taught. |
|  | B) | The sender has more control over verbal communication. |
|  | C) | More channels are used for verbal communication. |
|  | D) | The setting is more restricted in nonverbal communications. |
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2 |  |  The transactional nature of nonverbal communication is indicated by the fact that |
|  | A) | control is the biggest factor. |
|  | B) | feedback is restricted to one channel: sound. |
|  | C) | participation is continuous and simultaneous. |
|  | D) | noise is a more powerful inhibitor than in verbal communication. |
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3 |  |  Which of the following is NOT a function of nonverbal communication that is listed in this chapter? |
|  | A) | It contradicts verbal communication. |
|  | B) | It complements verbal communication. |
|  | C) | It regulates verbal communication. |
|  | D) | It accents verbal communication. |
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4 |  |  When a college instructor pauses during a lecture and looks at students who are talking in order to communicate that they should be quiet, what function is being fulfilled by the nonverbal message? |
|  | A) | accenting |
|  | B) | complementing |
|  | C) | substituting |
|  | D) | contradicting |
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5 |  |  Which of the following is NOT a characteristic of nonverbal communication? |
|  | A) | It remains unaffected by its setting. |
|  | B) | It often operates at a subconscious level. |
|  | C) | It reveals feelings and attitudes. |
|  | D) | It may conflict with verbal messages. |
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6 |  |  In a mixed message, the nonverbal communication is usually more reliable than the verbal message because |
|  | A) | verbal messages are more likely to show your feelings. |
|  | B) | the cultural setting has a greater impact on nonverbal communications. |
|  | C) | it is much harder to control and manipulate nonverbal communications. |
|  | D) | of all of the above reasons. |
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7 |  |  The process of detecting lies has become increasingly sophisticated; the ability to analyze speech in this way is possible because nonverbal communication |
|  | A) | is largely unconscious. |
|  | B) | has the potential to conflict with verbal communication. |
|  | C) | shows the sender's feelings and attitudes. |
|  | D) | has all of the above characteristics which can help determine the truthfulness of the speaker. |
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8 |  |  Although facial expressions can convey emotions very accurately, the author gives one example of where this communication is impeded: |
|  | A) | when facial muscles are paralyzed to erase aging lines. |
|  | B) | when the sender learns to control his/her facial muscles. |
|  | C) | when a computer program is used to detect feelings more accurately. |
|  | D) | when the person interpreting the facial expressions is from another culture. |
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9 |  |  Which of the following is NOT an aspect of paralanguage? |
|  | A) | facial expressions |
|  | B) | rate of speech |
|  | C) | pitch of voice |
|  | D) | volume of voice |
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10 |  |  Which of the following statements best describes paralanguage? |
|  | A) | It involves the speaker's choice of words. |
|  | B) | It can create a distinct impression of the speaker. |
|  | C) | Its main component is body language. |
|  | D) | It exists beside language and interacts with it. |
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11 |  |  The term kinesics refers to |
|  | A) | paralinguistic cues that are used to persuade. |
|  | B) | vocal fillers that regulate the flow of speaking. |
|  | C) | body movements that directly translate into words. |
|  | D) | all forms of body movement other than physical contact with another person. |
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12 |  |  Which of the following categories of body movement is correctly defined? |
|  | A) | Emblems are movements that directly translate into words. |
|  | B) | Illustrators are movements that are universally recognized across cultures. |
|  | C) | Regulators control the rate of speech at which the speakers are talking. |
|  | D) | Adaptors are a form of feedback, signaling the listener's disagreement with the speaker. |
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13 |  |  Which statement about adaptors is NOT correct? |
|  | A) | They are habits that are not intended to communicate. |
|  | B) | People use them when they are uncomfortable or nervous. |
|  | C) | They are uniform to most communicators and easy to classify. |
|  | D) | They are behaviors that satisfy physical or psychological needs. |
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14 |  |  Which statement concerning attractiveness is NOT correct? |
|  | A) | Having an attractive wife is a universal sign of a man's status. |
|  | B) | Young women are a sign of health and fertility, in men's eyes. |
|  | C) | Women of all cultures are attracted more to wealth and power in men. |
|  | D) | Attractiveness does not correlate positively with good grades. |
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15 |  |  Which statement about attractiveness is FALSE? |
|  | A) | Physical characteristics that a person can control are termed elective characteristics. |
|  | B) | Context is an important factor when judging attractiveness. |
|  | C) | Elective characteristics have more influence on how someone is judged than nonelective ones, since a person is able to control them. |
|  | D) | Attractiveness pays off in the business world with more job offers. |
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16 |  |  Compared to all other types of adornment, clothing gives the largest number of cues about a wearer. Which of the following areas is NOT likely to be judged, based on clothing? |
|  | A) | intelligence |
|  | B) | educational level |
|  | C) | level of success |
|  | D) | moral character |
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17 |  |  According to this chapter, which type of dress gives the wearer the greatest degree of choice? |
|  | A) | uniforms |
|  | B) | occupational dress |
|  | C) | leisure clothing |
|  | D) | costumes |
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18 |  |  According to Edward Hall, North Americans use four distance zones when they communicate with others. Which of the four is incorrectly described? |
|  | A) | It is impossible to control intimate distance because it is easily violated. |
|  | B) | Personal distance is used in casual conversations. |
|  | C) | Social distance is observed in a conversation between two people who do not know each other very well. |
|  | D) | Public distance is the most formal use of distance. |
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19 |  |  Which statement about touch is FALSE? |
|  | A) | Touch is the first of five senses to develop. |
|  | B) | Social-polite touch is the least intimate of the categories listed in the chapter. |
|  | C) | A physician touching a patient for a physical exam is an example of functional-professional touch. |
|  | D) | The situation at hand is one factor that influences touch. |
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20 |  |  Which statement concerning chronemics, or the use of time, is incorrect? |
|  | A) | Across cultures, the attitude towards time is more universal than the attitude towards touch. |
|  | B) | The degree of control a person has over time changes with age and status. |
|  | C) | A person can communicate nonverbally by being on time or late. |
|  | D) | The way time is divided is an indication of the value placed on it. |
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