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1 | |
One of the following is not a decision model used by a decision support system for its analytical capabilities.
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| | A) | Operational
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| | B) | Strategic
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| | C) | Managerial
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| | D) | Tactical
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2 | |
Middle managerial-level information flow is considered to be
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| | A) | vertical only.
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| | B) | horizontal, vertical, and external.
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| | C) | horizontal only.
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| | D) | vertical and horizontal.
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3 | |
Records of the number of parts or finished goods on hand in a warehouse would be maintained in a(n
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| | A) | inventory control system.
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| | B) | sales orders system.
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| | C) | data storehouse.
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| | D) | none of the above.
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4 | |
In general, most organizations or businesses can be divided into the following departments, except one
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| | A) | accounting.
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| | B) | production.
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| | C) | supervisors.
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| | D) | marketing.
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5 | |
A management information system produces summarized, structured reports that are typically used by
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| | A) | top-level management.
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| | B) | middle level management.
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| | C) | supervisors.
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| | D) | employees.
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6 | |
A computer information system that records the day-to-day activity is known as the
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| | A) | transaction processing system.
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| | B) | management information system.
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| | C) | decision support system.
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| | D) | executive support system.
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7 | |
If the Environmental Protection Agency asked for a report on the amount of carbon monoxide produced in a manufacturing process, a _________ report would be generated to fulfill their request.
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| | A) | periodic
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| | B) | management
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| | C) | exception
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| | D) | demand
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8 | |
Information workers who are involved with the distribution and communication of information like secretaries and clerks are
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| | A) | knowledge workers.
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| | B) | data workers.
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| | C) | supervisors.
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| | D) | none of the above.
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9 | |
Programs designed to support data workers that manage documents, communication and scheduling are called
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| | A) | data processors.
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| | B) | office automation systems.
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| | C) | standardized report systems.
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| | D) | data sharing systems.
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10 | |
Computer-aided design (CAD) programs are an example of a specialized
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| | A) | transaction processing system.
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| | B) | management information system.
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| | C) | office automation system.
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| | D) | knowledge work system.
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11 | |
Executive support systems typically present summary information in a flexible, easy to use presentation format for use by top-level executives.
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| | A) | TRUE |
| | B) | FALSE
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12 | |
The executive information system typically presents information in a highly summarized form to help top-level managers oversee company operations and develop strategic plans.
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| | A) | TRUE |
| | B) | FALSE
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13 | |
Management information systems produce predetermined reports that can be classified as periodic, exception, and demand reports.
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| | A) | TRUE |
| | B) | FALSE
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14 | |
Some examples of internal data used by a decision support system would be data provided by marketing research firms, trade associations or U.S. census data.
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| | A) | TRUE |
| | B) | FALSE
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15 | |
Top-level managers usually deal with the tactical planning and decision making of an organization.
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| | A) | TRUE |
| | B) | FALSE
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