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1 |  |  An example of a new enterprise created by technology would be:
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 |  | A) | financial service companies.
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 |  | B) | manufacturing consultants.
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 |  | C) | efficiency experts.
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 |  | D) | Internet service providers.
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2 |  |  When looking for innovative ways to apply technology to a person's field of expertise, it is usually best to present your ideas to managers as
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 |  | A) | a way to save money.
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 |  | B) | a way to make better decisions.
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 |  | C) | a way to use brand new untested ideas.
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 |  | D) | None of the above.
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3 |  |  People often react to changing technology with naïveté, frustration, cynicism, or:
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 |  | A) | disappointment.
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 |  | B) | proactivity.
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 |  | C) | fear.
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 |  | D) | sarcasm.
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4 |  |  One way to stay current with technology is to
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 |  | A) | become a computer expert.
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 |  | B) | read a lot of technical magazines and journals on software engineering.
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 |  | C) | concentrate on how computer technology is being used within your profession.
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 |  | D) | None of the above.
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5 |  |  Technology introduces new ways for businesses to compete by providing all of the following, except
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 |  | A) | new employees.
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 |  | B) | new products.
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 |  | C) | new enterprises.
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 |  | D) | new customer and supplier relationships.
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6 |  |  An informal line of communication within an organization is known as the
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 |  | A) | network.
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 |  | B) | grapevine.
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 |  | C) | connection.
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 |  | D) | association.
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7 |  |  A __________ evaluates an organization's information needs, designs software and hardware to meet those needs, and then implements the resultant information systems.
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 |  | A) | web designer
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 |  | B) | computer expert
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 |  | C) | systems analyst
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 |  | D) | middle manager
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8 |  |  A ________ works closely with systems analysts to create new software or modify old applications to meet new needs of the organization.
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 |  | A) | webmaster
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 |  | B) | programmer
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 |  | C) | help desk specialist
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 |  | D) | computer technician
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9 |  |  The following are examples of a computer support specialist, except
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 |  | A) | technical writer.
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 |  | B) | computer trainer.
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 |  | C) | computer technician.
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 |  | D) | database administrator.
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10 |  |  The individual responsible for creating and maintaining networks is the
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 |  | A) | systems analyst.
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 |  | B) | computer support specialist.
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 |  | C) | network administrator
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 |  | D) | Webmaster.
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11 |  |  Help desk specialists typically prepare and present classes to teach application software to users.
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 |  | A) | TRUE |
 |  | B) | FALSE
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12 |  |  Technological advances may do away with some jobs such as bank tellers and cashiers, but those same advances create opportunities for other people.
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 |  | A) | TRUE |
 |  | B) | FALSE
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13 |  |  Maintaining contact with other people in the same field does not help a person make the most of technological advances in their field.
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 |  | A) | TRUE |
 |  | B) | FALSE
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14 |  |  A proactive person looks at technology in a positive, realistic way and understands the possibilities of technology.
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 |  | A) | TRUE |
 |  | B) | FALSE
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15 |  |  While paying attention to the office grapevine can keep you informed of possible openings or changes within the organization, a person must be careful to assess the validity of the information and not be a contributor to office gossip.
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 |  | A) | TRUE |
 |  | B) | FALSE
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