Chapter 11 Internet Exercises

Exercise 1

Go to http://www.msu.edu/user/mazakcat/400ls/conversation/conversationhome.html and click on "Clip 1" and then on the "view transcript" button. Read the transcript of the conversation between Cathy and Roxanne and answer the following question:

1. How is this conversation initiated? What kinds of openings are used between Cathy and Roxanne?

   [Find an example of an accounting practice used during this conversation.]

2. How does Roxanne manage to keep the conversation going?

Exercise 2

Go to http://www-staff.lboro.ac.uk/~ssca1/trans2.htm. Read the conversation that takes places between Zoe and Lyn and answer the following questions:

1. How is this conversation initiated? What kinds of openings are used between Zoe and Lyn.

   [Find an example of formulation used during this conversation.]

2. What role does laughter play in this conversation?

   [Examine the pauses made between Zoe and Lyn during this conversation.]

3. Why is analyzing these pauses important?