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Management Information Systems: Solving Business Problems with Information Technology, 3/e
Gerald V. Post, University of the Pacific
David L. Anderson, DePaul U/McGowan Center

Information Technology Foundations

Chapter Summary

One of the original purposes of computers was to make it easier to perform basic tasks. Over time, as computers have become more powerful, they have come to support increasingly complex tasks. Today, in addition to increasing efficiency, computers can help you make better decisions. One major change is in the type of data routinely processed. The five major types of data are: numbers, text, images, sound, and video. To handle more sophisticated data and more difficult tasks, computer hardware and software have grown increasingly complex.

To choose a computer that best meets your needs, you must evaluate the four basic hardware components: input, processor, output, and secondary storage devices. Each component is measured by slightly different characteristics. Input devices are selected based on the specific task (such as a keyboard for typing, mouse for pointing, or a microphone for voice input). Processors are often selected based on speed and price. Output device quality is appraised by resolution and color capabilities as well as initial and ongoing costs. Secondary storage is evaluated based on speed, capacity, and price.

Although computer hardware and software are becoming more complex, operating systems are being improved to make them easier to use. Through graphical user interfaces and standardized menus, operating systems make it easier to use common applications. When choosing an operating system, you should also evaluate its ability to run several applications at once (multitasking).

Application software is the primary source of improved productivity. Packages exist to assist in research, analysis, communication, and organizing resources. Database management systems are used for research and data sharing. Spreadsheets and other analytical tools assist in calculations. Word processors, desktop publishing, drawing packages, voice mail, and e-mail are used for communication. Electronic calendars and scheduling software are used to help organize human resources. There are hundreds of other software applications for specific tasks, but most people begin with these basic tools.





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