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1 | |
Total data integration begins with: |
| | A) | The vendors. |
| | B) | The program. |
| | C) | The merchandise. |
| | D) | Top management. |
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2 | |
RTEC stands for: |
| | A) | Regulated Telecommunications and Electronics Computing. |
| | B) | Run, Turn Everything Crosswise. |
| | C) | Real Time Enterprise Computing. |
| | D) | Real Time Economic Charting. |
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3 | |
With the integration provided by ERP systems: |
| | A) | White-collar crime is more difficult to detect. |
| | B) | Hackers cannot access the systems as easily. |
| | C) | Managers can request reports by using any combination of data at any time. |
| | D) | Reports are not always up to date because not all data is provided at the same time. |
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4 | |
Identifying patterns in purchases allows: |
| | A) | Providing new channels of communications. |
| | B) | Tracking prior purchases. |
| | C) | Developing new ideas for cross selling. |
| | D) | Identifying groups of customers who tend to purchase similar products and using them as examples one to another. |
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5 | |
When you use one of the proprietary Web-based survey tools: |
| | A) | Anyone in the company can see them, and can manipulate the data. |
| | B) | Only persons registered to the particular group can access the survey. |
| | C) | Your company does not own the survey. |
| | D) | Anyone on the Internet can see them, but cannot change them. |
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6 | |
Data warehouses are: |
| | A) | More flexible than DBMSs |
| | B) | Less flexible than DBMSs. |
| | C) | More up-to-date than the company's DBMS. |
| | D) | Accessed only with SQL commands. |
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7 | |
In the 1990s, computer systems were much more sophisticated than the systems in the 1970s and 1980s because they: |
| | A) | focused on an integrated system that queried one central database. |
| | B) | focused on a database management system where spreadsheet programs could retrieve data as needed. |
| | C) | focused on a center computer that tracked all data changes and printed different reports. |
| | D) | focused on separate software handled spreadsheet and word processing tasks. |
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8 | |
ERP is an acronym for: |
| | A) | Electronic Relational Planning. |
| | B) | Enterprise Research Properties. |
| | C) | Enterprise Resource Planning. |
| | D) | Enterprise Resource Properties. |
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9 | |
As a result of data integration, modern companies are: |
| | A) | assigning projects to middle managers who are solely in charge of project management. |
| | B) | increasingly team-based where projects are delegated to individual employees. |
| | C) | increasingly individual-based where projects are accomplished through ERP systems. |
| | D) | outsourcing individual projects to consultants. |
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10 | |
Prior to the advent of enterprise systems, a common problem in information interpretation was: |
| | A) | the diversity of hardware and software. |
| | B) | the decrease of spreadsheets and word processing software. |
| | C) | the information breakdown between project teams. |
| | D) | the lack of a database management system. |
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11 | |
A key component in an enterprise system is: |
| | A) | software formats are kept separate. |
| | B) | databases are relational. |
| | C) | data is consistent company wide. |
| | D) | data is managed separately on different systems. |
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12 | |
In the 1960s and 1970s computer systems were built for individual departments. These systems: |
| | A) | focused on shared databases but produced separate reports. |
| | B) | focused on software that specialized in specific tasks. |
| | C) | focused on multiple tasks and didn't share data with other systems. |
| | D) | focused on single tasks and did not readily share data. |
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13 | |
Computer use in most companies started with: |
| | A) | transaction-processing systems. |
| | B) | data-processing systems. |
| | C) | spreadsheet and word processing programs. |
| | D) | accounting and auditing systems. |
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14 | |
The amount of data integration a company needs is highly dependent on: |
| | A) | the size of the company. |
| | B) | the data processing systems. |
| | C) | the management structure. |
| | D) | the accounting data system of the company. |
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15 | |
For a horizontally integrated corporation like Wal-Mart, data integration benefits the corporation by: |
| | A) | standardizing management practices across all stores. |
| | B) | dividing and separating sales and distribution data. |
| | C) | automating all transaction-processing systems. |
| | D) | integrating just in time inventory and mass customization. |
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16 | |
ERP systems are dominated by the following companies except: |
| | A) | J.D. Powers |
| | B) | SAP |
| | C) | Oracle |
| | D) | PeopleSoft |
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17 | |
ERP systems are centralized around a: |
| | A) | ODBC |
| | B) | DBMS |
| | C) | SAP |
| | D) | DSS |
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18 | |
RTEC originated after the fallout of advanced integrated systems. RTEC stands for: |
| | A) | Random Transfers of Electronic Commerce |
| | B) | Real Time Electronic Computing |
| | C) | Random Teamed Enterprise Commerce |
| | D) | Real Time Enterprise Computing |
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19 | |
International firms require specific features in an ERP system. They generally include all except: |
| | A) | automated currency conversion |
| | B) | fixed point currency conversion |
| | C) | converted metric to standard measurements |
| | D) | incorporated tax rates and procedures |
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20 | |
An important feature of an ERP's accounting system is: |
| | A) | standard reports can be generated at any time |
| | B) | purchasing and payments can be tracked and generated |
| | C) | track customers and identify repeat customers |
| | D) | produce consolidated reports according to rules of home nation |
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21 | |
The following are generally true for an integrated systems logistical system except: |
| | A) | payments can be traced over EDI Networks |
| | B) | help sales people with call management |
| | C) | provide EIS capabilities |
| | D) | provide up-to-the-minute data on customer demands |
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22 | |
When dynamic integration of data occurs: |
| | A) | all reports are generated from multiple databases |
| | B) | data is entered one time and in double entry accounting systems |
| | C) | changes in one location get duplicated and distributed to other locations |
| | D) | transactional and accounting data are kept distinct and separate |
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23 | |
CRM provided a much needed solution to the problem of: |
| | A) | multiple sources of contact points |
| | B) | the proliferation of wireless and Internet applications |
| | C) | utilization of distributed hardware and software |
| | D) | Internet systems not totally connected to sales fulfillment |
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24 | |
Generally, a CRM system is provided for which department of a company? |
| | A) | marketing |
| | B) | accounting |
| | C) | financial auditing |
| | D) | sales |
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25 | |
Groupware suites such as Lotus Notes and Microsoft Exchange are based on what concept to integrate project data? |
| | A) | Email database |
| | B) | CRM database |
| | C) | EDI database |
| | D) | ERP database |
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26 | |
20. Server technology that is designed to own groupware tools on the web is referred to as: |
| | A) | Groupwise |
| | B) | Groupnet |
| | C) | Share Point |
| | D) | Share Ware |
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27 | |
Key components of Sharepoint include: |
| | A) | discussion groups, CRMs, surveys |
| | B) | discussion groups, scheduling, announcements |
| | C) | discussion groups, instant messaging, surveys |
| | D) | discussion groups, surveys, ERPs |
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28 | |
Version control is important when sharing web based files. Version control generally works by: |
| | A) | keeping earlier copies of a document for retrieval |
| | B) | maintaining redundant copies of a document for storage |
| | C) | allowing multiple users to change a document |
| | D) | applying electronic protection to a document |
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29 | |
Work flow procedures are implemented in accompany when |
| | A) | there is a requirement for control procedures and approval |
| | B) | there is a need for strict quality control |
| | C) | there are multiple users accessing the same network |
| | D) | there is a need for individual attention to each customer |
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30 | |
For companies with complex legacy systems, data warehouses are built to handle this data. Data warehouses are defined as |
| | A) | a large database used to store backup copies of enterprise data |
| | B) | a single consolidation point for enterprise data form diverse systems |
| | C) | an enterprise software program to integrate legacy system data. |
| | D) | a physical on site CPU to store enterprise data |
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31 | |
OLTP stands for: |
| | A) | Operating Legacy Transaction Processes |
| | B) | Online Legacy Transaction Processing |
| | C) | Online Transaction Procession |
| | D) | Online Tracking Program |
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32 | |
Data Marts are created to do what? |
| | A) | perform extraction, transfunction and transportation |
| | B) | store data in their own files without a database management system |
| | C) | utilize portions of a data warehouse to supply an application |
| | D) | consolidate enterprise data from legacy systems |
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33 | |
When creating a data warehouse, metadata is needed to: |
| | A) | describe source data |
| | B) | consolidate data |
| | C) | extract legacy data |
| | D) | create backup copies of data |
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34 | |
XML was created to: |
| | A) | extend capabilities of HTML and DHTML |
| | B) | define and transfer data between applications |
| | C) | describe source data and identify the transformation |
| | D) | extract and store data from multiple application |
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35 | |
Which of the following is not an advantage of GDDS? |
| | A) | Comments, extensions and notes are recorded |
| | B) | Participants have access to pertinent corporate data |
| | C) | Voting results appear instantly |
| | D) | Ideas and comments are identified by participants |
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36 | |
Pivot tables are defined as: |
| | A) | special computers share participants of a GDDS meet |
| | B) | a collection of XML tables used to retrieve and classify data |
| | C) | a means of examining data from a variety of viewpoints |
| | D) | a feature of GDDS software where participant comments are displayed |
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2003 McGraw-Hill Higher Education