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Learning Objectives
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After reading this chapter you should be able to:

Explain how environmental scanning provides information about social, economic, technological, competitive, and regulatory forces.

Describe how social forces such as demographics and culture and economic forces such as macro-economic conditions and consumer income affect marketing.

Describe how technological changes can affect marketing.

Discuss the forms of competition that exist in a market, key components of competition, and the impact of competition on corporate structures.

Explain the major legislation that ensures competition and regulates the elements of the marketing mix.







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