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organizational justice  Type of justice that is composed of organizational procedures, outcomes, and interpersonal interactions.
trust  A belief about how a person or an organization will act on some future occasion.
distributive justice  Type of justice that focuses on the perceived fairness of the allocation of outcomes or rewards to organizational members.
merit or equity norm  Definition of fairness based on the view that the people who work hardest or produce the most should get the greatest rewards; most common foundation for defining fairness in the United States.
need norm  Definition of fairness based on the view that people should receive rewards in proportion to their needs.
equality norm  Definition of fairness based on the view that people should receive approximately equal rewards; most common foundation for defining fairness in Scandinavian and Asian countries.
procedural justice  Perceived fairness of the process (or procedure) by which rewards are distributed, decisions made, or evaluations conducted.
voice  The possibility of challenging, influencing, or expressing an objection to a process or outcome.
interactional justice  Type of justice concerned with the sensitivity with which employees are treated; associated with the extent to which an employee feels respected by the employer.
rational economic model  Model that accounts for the way people choose jobs that views the individual as an accountant who sums potential economic losses and gains in making the best choice.
rational psychological model  Model that accounts for the way people choose jobs that infers a bookkeeper mentality on the part of the applicant, but also includes calculations that depend on psychological factors.
organizational fit model  Model that accounts for the way people choose jobs by examining the match between the personality and values of the individual and the organization.
affirmative action  Program that acknowledges that particular demographic groups may be underrepresented in the work environment; provides specific mechanisms for reducing this underrepresentation.
diversity  Traditionally refers to differences in demographic characteristics, but also includes differences in values, abilities, interests, and experiences.
relational demography  Refers to the relative makeup of various demographic characteristics in particular work groups.
assimilation model  Model for addressing diversity that recruits, selects, trains, and motivates employees so that they all share the same values and culture.
protection model  Model for addressing diversity that identifies disadvantaged and underrepresented groups and provides special protections for them.
value model  Model for addressing diversity in which each element of an organization is valued for what it uniquely brings to the organization.







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