MODULE I: THE PROBLEM OF STRESSStudying Workplace Stress
What Is a Stressor?
Common Stressors at Work
Physical/Task Stressors
Psychological Stressors
Lack of control/predictability
Interpersonal conflict
Role stressors
Work-family conflict
Emotional labor
Consequences of Stress
Behavioral Consequences of Stress
Information processing
Performance
Psychological Consequences of Stress
Physiological Consequences of Stress MODULE II: THEORIES OF STRESSDemand/Control Model
Person-Environment Fit Model
Individual Differences in Resistance to Stress
The Type A Behavior Pattern
Achievement strivings and impatience/irritability
Time urgency
MODULE III: REDUCING AND MANAGING STRESSPrimary Prevention Strategies
Work and Job Design
Cognitive Restructuring
Secondary Prevention Strategies
Stress Management Training
Cognitive-behavioral skills training
Relaxation and Biofeedback Techniques
Social Support
Tertiary Prevention Strategies
Summary of Stress Intervention Strategies
Stress and Workplace Violence
Future Work Trends and Challenges to Stress and Stress Management |