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Chapter Outline
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MODULE I: HUMAN FACTORS ENGINEERING (HFE)

The Importance and Meaning of Human Factors

Human Factors Models

A Modern Human Factors Challenge: Cellular Phones and Driving

MODULE II: CONTEMPORARY WORK DESIGN CHALLENGES

Technology

Automation

Computers

Human-Computer Interaction (HCI)
An example of human-computer interaction
User-centered design
Work Schedules

Shift Work

Flexible and Compressed Workweek Schedules

Flex-time

Consequences of Flex-time and Compressed Workweek Schedules
Approaches to Work Design and Redesign
Work Design and Disabilities
A Cross-Cultural Issue in Disability and Design
MODULE III: SAFETY IN THE WORKPLACE

Safety Regulation

Traditional Approaches to Workplace Safety

A Model of Unsafe Behavior

The Engineering Approach
Ergonomics

The Personnel Approach

The Motivational Approach
Newer Approaches to Safety
The Role of Leaders in Safety
Safety Climate and Culture

Safety from the International View

MODULE IV: VIOLENCE AT WORK

Levels of Violence

The Experiential Sequence of Violence

The "Typical" Violent Worker

Theories of Workplace Violence

Frustration-Aggression Hypothesis

The "Justice" Hypothesis
A Special Type of Violence: Bullying

What Can We Conclude About Workplace Violence?






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