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MODULE I: CONCEPTUAL ISSUES IN STAFFING

An Overview of the Staffing Process

Staffing from the Strategic Perspective

The Impact of Staffing Practices on Firm Performance

Stakeholders in the Staffing Process
Line Managers

Coworkers

Applicants
Staffing from the International Perspective

MODULE II: EVALUATION OF STAFFING OUTCOMES

Validity
Selection Ratios

Prediction Errors and Cut Scores

Establishing Cut Scores
Utility

Fairness

Case Study 7.1 Case Study: A Large Staffing Project

MODULE III: PRACTICAL ISSUES IN STAFFING

A Staffing Model
Comprehensiveness

Compensatory

Combining Information
Statistical versus Clinical

The Hurdle System of Combining Scores

Combination Scores by Regression (The Compensatory Approach)

Score Banding

Subgroup Norming
Selection versus Placement

De-Selection

Number of Decisions to Be Made
Large Staffing Projects

Small Staffing Projects

MODULE IV: LEGAL ISSUES IN STAFFING DECISIONS

Charges of Employment Discrimination

Theories of Discrimination
Intentional Discrimination or Adverse Treatment

Unintentional Discrimination or Adverse Impact

Adverse impact determination
Case Study 7.2: An Employment Discrimination Suit





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