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Chapter Objectives
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After reading this chapter, you will be able to
  1. Describe and explain the impact marketing research has on marketing decision making.
  2. Demonstrate how marketing research fits into the marketing planning process.
  3. Provide examples of marketing research studies.
  4. Understand the scope and focus of the marketing research industry.
  5. Demonstrate ethical dimensions associated with marketing research.
  6. Understand emerging trends and new skills associated with marketing research.









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