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Chapter Objectives
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After reading this chapter, you will be able to
  1. Explain what constructs are, how they are developed, and why they are important to measurement and scale designs.
  2. Discuss the integrated validity and reliability concerns underlying construct development and scale measurement.
  3. Explain what scale measurement is, and describe how to correctly apply it in collecting raw data from respondents.
  4. Identify and explain the five basic levels of scales, and discuss the amount of information they can provide a researcher or decision maker.
  5. Discuss the hybrid ordinally-interval scale design and the types of information it can provide researchers.
  6. Discuss the components of scale development and explain why they are critical to gathering primary data.









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