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Chapter Objectives
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After reading this chapter, you will be able to
  1. Describe the major environmental factors influencing marketing research and explain their impact on the research process.
  2. Discuss the phases and steps of the research process and explain some of the key activities within each step.
  3. Explain the differences between raw data, data structures, and information, and describe the process by which raw data are transformed into information that managers can use.
  4. Illustrate and explain the critical elements of problem definition in marketing research.
  5. Distinguish between exploratory, descriptive, and causal research designs.
  6. List the critical issues in the development of a sampling plan, and explain the basic differences between a probability and nonprobability sampling plan.
  7. Identify and explain the major components of a research proposal.









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