Choose the best answer for each of the following questions.

1.			Which major activities do managers carry out?
			A)	Planning.
			B)	Directing and motivating.
			C)	Controlling.
			D)	All of the above.
2.			In an organizational chart, what do the boxes represent?
			A)	Line positions.
			B)	Staff positions.
			C)	Areas of management responsibility.
			D)	Informal relationships.
3.			In the United States, the manager of the accounting department is known as the:
			A)	Chief Financial Officer (CFO).
			B)	Controller.
			C)	Accounting department manager.
			D)	Chief Executive Officer (CEO).
4.			Recent information suggests that management accounting is about helping managers pursue organizational goals, and that:
			A)	Growing numbers of management accountants spend the bulk of their time as internal consultants or business analysts.
			B)	Technical advances have liberated them from the mechanical aspects of accounting.
			C)	Management accountants work on cross-functional teams, and have extensive face-to-face communications with people throughout their organizations.
			D)	All of the above.
5.			Since the early 1980's, companies have gone through several waves of improvement programs. All of the following represent improvement programs except:
			A)	Just-in-time (JIT).
			B)	Total Quality Management (TQM).
			C)	Process Reengineering.
			D)	Control Theory (CT).
6.			The JIT approach has the most profound effects on the operations of manufacturing companies that maintain which of the following three classes of inventories?
			A)	Raw materials, work in process, and finished goods.
			B)	Raw materials and work in process.
			C)	Raw materials and finished goods.
			D)	Work in progress and finished goods.
7.			Which of the following is true of JIT systems?
			A)	Raw materials are received just in time to go into production.
			B)	Marketing is scheduled just in time to generate customer orders.
			C)	The flow of goods is controlled by a push approach.
			D)	JIT approaches can be contrasted with conventional approaches which advocate a pull approach.
8.			Which of the following is not characteristic of TQM?
			A)	Focuses on serving customers.
			B)	Incorporates systematic problem solving using teams made up of front-line workers.
			C)	Includes forced production during crisis, known as benchpressing.
			D)	Uses the plan-do-check-act (PDCA) cycle to solve problems.
9.			Which of the following is true of process reengineering?
			A)	It is a less radical approach than TQM.
			B)	It focuses on sophistication changes for processes.
			C)	It focuses on the elimination of simple processes.
			D)	It focuses on the elimination of all processes that do not add value to products.
10.			The IMA's Standards of Ethical conduct for Practitioners of Management Accounting and Financial Accounting includes which of the following broad categories?
			A)	Competence.
			B)	Confidentiality.
			C)	Integrity.
			D)	All of the above.