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1 | |
The term that encompasses a wide variety of differences, including ethnicity, race, age, social class, education, and sexual orientation is: |
| | A) | ethnocentricity |
| | B) | diversity |
| | C) | culture |
| | D) | cultural identity |
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2 | |
When an organization practices effective diversity management, it is said to provide competitive advantages. In what way(s)? |
| | A) | The organization develops a reputation as a desirable place to work. |
| | B) | The organization appreciates varying viewpoints and thus produces greater openness to ideas. |
| | C) | Diverse viewpoints in an organization lead to better decisions because a wider range of perspectives is considered and issues can be analyzed more thoroughly and critically. |
| | D) | all of the above |
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3 | |
The software development team, who interviewed a recruit for a position on the team, as discussed in the opening of Chapter 5, evaluated her in terms of their relaxed California work style. The recruit, however, exhibited characteristics typical of a New York professional. The working team's rejection of the recruit is an example of: |
| | A) | cultural identity |
| | B) | ethnocentricity |
| | C) | cultural dominance |
| | D) | co-cultural diversity |
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4 | |
Hispanics, Greeks, college students, nurses, accountants, hunters, bowlers, the working class and the middle class are all examples of: |
| | A) | a co-culture |
| | B) | ethnocentric characteristics |
| | C) | a culture |
| | D) | cultural identity |
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5 | |
Groupings including rural and urban; white collar and blue collar; eastern, southern, western and midwestern United States; Catholic and Jewish are examples of: |
| | A) | a culture |
| | B) | cultural identity |
| | C) | a co-culture |
| | D) | ethnocentricity |
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6 | |
Intracultural communication is: |
| | A) | among individuals from different cultures or co-cultures |
| | B) | among individuals from the same culture or co-culture |
| | C) | the basis for all encounters in group communication |
| | D) | all of the above |
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7 | |
The cultural characteristic that encompasses how we perceive the nature of the world around us, our relationship to that world, and the purpose of life is the characteristic of ________________. |
| | A) | individualism versus collectivism |
| | B) | worldview |
| | C) | power distance |
| | D) | uncertainty avoidance |
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8 | |
People in the United States highly value activities that produce tangible accomplishments. This is an example of: |
| | A) | high- versus low-context communication |
| | B) | uncertainty avoidance |
| | C) | masculinity versus femininity |
| | D) | activity orientation |
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9 | |
In the United States, people give high priority to self-development, self-actualization and individual initiative and achievement. This is an example of which cultural characteristic? |
| | A) | individualism versus collectivism |
| | B) | activity orientation |
| | C) | masculinity versus femininity |
| | D) | high- versus low-context communication |
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10 | |
The characteristic that refers to how well people in a particular culture tolerate ambiguity and unpredictability is the characteristic of ______________________ : |
| | A) | activity orientation |
| | B) | masculinity versus femininity |
| | C) | uncertainty avoidance |
| | D) | high- versus low-context communication |
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11 | |
Which culture is more comfortable with a controlling, directive leadership style? |
| | A) | masculine cultures |
| | B) | feminine cultures |
| | C) | activity oriented cultures |
| | D) | all of the above |
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12 | |
Which of the following describes people from a black culture in America? |
| | A) | verbally inventive |
| | B) | forthright |
| | C) | assertive |
| | D) | all of the above |
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13 | |
The significant events people live through together contribute to formation of their worldview, values, and communication preferences. This is an example of: |
| | A) | co-cultural differences based on gender |
| | B) | co-cultural differences based on ethnicity |
| | C) | co-cultural differences based on age |
| | D) | co-cultural differences based on race |
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14 | |
The generation, born from 1901 to 1945, tend to be cautious about money, defer gratification, and believe in self-sacrifice, and working toward the common good is the: |
| | A) | boomer generation |
| | B) | X generation |
| | C) | net generation |
| | D) | builder generation |
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15 | |
This is the largest generation in terms of members but they are too young yet to have made their influence fully felt: |
| | A) | builder generation |
| | B) | X generation |
| | C) | net generation |
| | D) | boomer generation |
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16 | |
Which of the following describe co-cultural characteristics based on socioeconomic class: |
| | A) | income |
| | B) | education |
| | C) | job authority |
| | D) | all of the above |
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17 | |
Researchers have identified differences among the classes in terms of their use of discourse. For example, people from backgrounds of generational poverty use discourse as a form of ________________ : |
| | A) | understanding |
| | B) | entertainment |
| | C) | information |
| | D) | preserving tradition |
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18 | |
The discourse style characterized by complete sentences, standard sentence construction and syntax, an extensive vocabulary, specific words, and the speaker gets right to the point is: |
| | A) | formal register |
| | B) | conversational register |
| | C) | popular register |
| | D) | casual register |
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19 | |
Recent research indicates that minority members of groups are often the lowest contributors. What might account for this? |
| | A) | the dominant culture tends to operate ethnocentrically |
| | B) | minorities may lack a sense of belonging to the group |
| | C) | minorities prefer individual over group decison making |
| | D) | all of the above |
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20 | |
Research shows that new minority hires encounter: |
| | A) | more relational isolation within the organization |
| | B) | more setbacks in becoming truly part of their organizations |
| | C) | inaccessibility to certain relational doors within the organization |
| | D) | all of the above |
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