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Describe what management is, why management is important, what managers do, and how managers utilize organizational resources efficiently and effectively to achieve organizational goals. |
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Distinguish among planning, organizing, leading, and controlling (the four main management functions) and explain how managers' ability to handle each one can affect organizational performance. |
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Differentiate among three levels of management and understand the responsibilities of managers at different levels in the organizational hierarchy. |
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Identify the roles managers perform, the skills they need to execute those roles effectively, and the way new information technology is affecting these roles and skills. |
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Discuss the principle challenges facing managers in today's increasingly competitive global environment. |