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| 1 | |
Motivation attempts to explain why people behave the way they do in the organization. |
| | A) | True |
| | B) | False |
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| 2 | |
Expectancy theory focuses on inputs, performance, and outcomes. |
| | A) | True |
| | B) | False |
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| 3 | |
Maslow believed that once a need has been satisfied, it ceases to serve as a source of motivation for the manager. |
| | A) | True |
| | B) | False |
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| 4 | |
According to Skinner, when negative reinforcement is used by a manager, subordinates want to behave in ways that avoid undesirable outcomes. |
| | A) | True |
| | B) | False |
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| 5 | |
Typically, salary increases are better motivators of managers than are bonuses. |
| | A) | True |
| | B) | False |
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| 6 | |
The psychological forces that create the direction of a manager's behavior and that manager's effort and persistence are called: |
| | A) | vicarious learning. |
| | B) | equity. |
| | C) | motivation. |
| | D) | instrumentality. |
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| 7 | |
According to expectancy theory, ______ motivation results from ______ levels of expectancy, instrumentality, and valence. |
| | A) | low; high |
| | B) | high; low |
| | C) | high; high |
| | D) | none of these |
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| 8 | |
According to Maslow's hierarchy of needs, when a manager is recognized for outstanding performance at an awards dinner, this is likely to satisfy which type of need for that manager? |
| | A) | Safety |
| | B) | Physiological |
| | C) | Belongingness |
| | D) | Esteem |
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| 9 | |
Operant conditioning theory was developed by: |
| | A) | Skinner. |
| | B) | Maslow. |
| | C) | Alderfer |
| | D) | Herzberg. |
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| 10 | |
When a worker is paid on the basis of the number of TV receivers he assembles in an 8-hour day, what type of merit pay plan is being used? |
| | A) | Commission pay |
| | B) | Piece-rate |
| | C) | Profit sharing |
| | D) | Straight salary |
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