(See related pages)
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Explain why conflict arises, and identify the types and sources of conflict in organizations. |
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Describe conflict management strategies that managers can use to resolve conflict effectively. |
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Understand the nature of negotiation and why integrative bargaining is more effective than distributive negotiation. |
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Describe negotiation strategies that managers can promote integrative bargaining in their organizations. |
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Explain why managers need to be attuned to organizational politics, and describe the political strategies that managers can use to become politically skilled. |