| Organizational conflict | The discord that arises when the goals, interests, or values of different individuals or groups are incompatible and those individuals or groups block or thwart one another's attempts to achieve their objectives.
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| Negotiation | A method of conflict resolution in which the two parties in conflict consider various alternative ways to allocate resources to each other in order to come up with a solution acceptable to them both.
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| Third-party negotiator | An impartial individual with expertise in handling conflicts and negotiations who helps parties in conflict reach an acceptable solution.
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| Mediator | A third-party negotiator who facilitates negotiations but has no authority to impose a solution.
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| Arbitrator | A third-party negotiator who can impose what he or she thinks is a fair solution to a conflict that both parties are obligated to abide by.
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| Distributive negotiation | Adversarial negotiation in which the parties in conflict compete to win the most resources while conceding as little as possible.
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| Integrative bargaining | Cooperative negotiation in which the parties in conflict work together to achieve a resolution that is good for them both.
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| Organizational politics | Activities that managers engage in to increase their power and to use power effectively to achieve their goals and overcome resistance or opposition.
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| Political strategies | Tactics that managers use to increase their power and to use power effectively to influence and gain the support of other people while overcoming resistance or opposition.
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