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Chapter Objectives
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Appreciate the increasing diversity of the workforce and of the organization environment.

Grasp the central role that managers play in the effective management of diversity.

Understand why the effective management of diversity is both an ethical and a business imperative.

Appreciate how perception and the use of schemas can result in unfair treatment.

Appreciate the steps managers can take to effectively manage diversity.

Understand the two major forms of sexual harassment and how they can be eliminated.







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