| Diversity | Differences among people in age, gender, race, ethnicity, religion, sexual orientation, socioeconomic background, and capabilities/disabilities.
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| Glass ceiling | A metaphor alluding to the invisible barriers that prevent minorities and women from being promoted to top corporate positions.
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| Distributive justice | A moral principle calling for the distribution of pay raises, promotions, and other organizational resources to be based on meaningful contributions that individuals have made and not on personal characteristics over which they have no control.
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| Procedural justice | A moral principle calling for the use of fair procedures to determine how to distribute outcomes to organizational members.
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| Perception | The process through which people select, organize, and interpret what they see, hear, touch, smell, and taste to give meaning and order to the world around them.
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| Schema | An abstract knowledge structure that is stored in memory and makes possible the interpretation and organization of information about a person, event, or situation.
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| Gender schemas | Preconceived beliefs or ideas about the nature of men and women, their traits, attitudes, behaviors, and preferences.
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| Stereotype | Simplistic and often inaccurate beliefs about the typical characteristics of particular groups of people.
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| Bias | The systematic tendency to use information about others in ways that result in inaccurate perceptions.
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| Overt discrimination | Knowingly and willingly denying diverse individuals access to opportunities and outcomes in an organization.
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| Mentoring | A process by which an experienced member of an organization (the mentor) provides advice and guidance to a less experienced member (the protégé) and helps the less experienced member learn how to advance in the organization and in his or her career.
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| Quid pro quo sexual harassment | Asking for or forcing an employee to perform sexual favors in exchange for some reward or to avoid negative consequences.
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| Hostile work environment sexual harassment | Telling lewd jokes, displaying pornography, making sexually oriented remarks about someone's personal appearance, and other sex-related actions that make the work environment unpleasant.
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