(See related pages)
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Differentiate between programmed and nonprogrammed decisions, and explain why nonprogrammed decision-making is a complex, uncertain process. |
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Describe the six steps that managers should take to make the best decisions. |
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Explain how cognitive biases can affect decision-making and lead managers to make poor decisions. |
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Identify the advantages and disadvantages of group decision-making, and describe techniques that can improve it. |
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Explain the role that organizational learning and creativity play in helping managers to improve their decisions. |