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Self Quiz
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1
The process by which managers analyze options and make decisions about what to do next is known as decision making.
A)True
B)False
2
Poor decisions frequently occur because managers do not specify the criteria that are important for the decision.
A)True
B)False
3
A feeling of personal responsibility for a project can lead to escalating commitment to this project.
A)True
B)False
4
When a group of managers make a joint decision, this makes it less likely that the decision will be implemented.
A)True
B)False
5
Senge believes that team learning is less important than individual learning in increasing organizational learning.
A)True
B)False
6
Routine, almost automatic decisions are called ________ decisions.
A)systematic
B)nonprogrammed
C)programmed
D)satisficing
7
The first step in the decision-making process is to:
A)generate alternative solutions.
B)recognize the need for a decision.
C)evaluate the alternative solutions.
D)obtain feedback about the decision.
8
Errors that a manager makes over and over again and which result in a poor decision are known as ________ errors.
A)satisficing
B)programmed
C)nonprogrammed
D)systematic
9
When group members strive to agree rather than objectively evaluating a proposed solution to a problem, we say that ________ has occurred.
A)groupthink
B)heuristics
C)an optimum decision
D)Devil's advocacy
10
An organization that maximizes the ability of managers to think and to act creatively is known as a(n) ________ organization.
A)dysfunctional
B)heuristic
C)learning
D)systematic





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