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Chapter Objectives
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Describe the three steps of the planning process and the relationship between planning and strategy.

Explain the role of planning in predicting the future and in mobilizing organizational resources to meet future contingencies.

Outline the main steps in SWOT analysis.

Differentiate among corporate-level, business-level, and functional-level strategies.

Describe the vital role played by strategy implementation in determining a manager's ability to achieve an organization's mission and goals.







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