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Chapter Outline
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CASE STUDY Fishbowl Exercise392
     Perception Exercise: Supervisors392
     Perception Exercise: Employees393
Observation Instruments 393
THE SYSTEMS APPROACH 408
EXERCISES 408
     1. Other Group Observation Assignment408
     2. Own Group Observation Assignment408
     3. Two Person Group Observation Assignment408
     4. Oral Report Assignment408
     5. Self-Improvement Plan Assignment408
READINGS: Overview 409
     Reading 10.1 What Makes a Good Team Member, Frank LaFasto and Carl Larson 409
     Reading 10.2 Measurement in Group Dynamics, Donelson Forsyth 429





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