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Chapter Outline
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CASE STUDY Department 8101193
     Background Information 193
     The Key Players 194
     Group Expectations194
     Group Standards 195
     The Case 195
Status and Power 198
     Types of Status 199
     Types of Power 200
     Positive and Negative Uses of Power202
Leadership 203
     Historic Trends204
     Leadership Styles 211
PRACTICAL TIPS 213
     SuperLeaders 214
Followership 214
PRACTICAL TIPS 215
     Followership Styles215
Contingency Theory 217
Group Norms: Social Influence and Conformity 220
     Conformity: Research and Applications223
Group Development 230
THE SYSTEMS APPROACH 233
EXERCISES 234
     1. Case Studies Discussion234
     2. Interaction Analysis Exercise235
     3. Group Development Exercise235
     4. World Wide Web Resource236
READINGS: Overview 236
     Reading 5.1 Application of Situational Leadership, Paul Hersey, Kenneth H. Blanchard, and Dewey E. Johnson 237
     Reading 5.2 Ten Lessons for Leaders and Leadership Developers, Barry Z. Posner and James M. Kouzes 241





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