Participating in Group Meetings |  |
Learning ObjectivesAfter reading this chapter you should be able to:
1.Analyze a situation and assign the decision to the appropriate decision maker(s). |
2.Describe the benefits a group may derive from the social facilitation process. |
3.Specify an agenda for a business meeting. |
4.Use parliamentary procedure in a business meeting. |
5.Specify the steps involved in using an agenda based upon reflective thinking. |
6.Construct a decision-making agenda that follows the ideal solution sequence. |
7.Suggest how a group might follow an agenda fashioned after the single question sequence. |
8.Tailor an agenda to a group's needs. |
9.Identify the four issues that vigilant interaction theory suggests are important for a group to address to produce quality solutions. |
10.Understand and use these techniques: brainstorming, focus group, nominal group, buzz groups, and quality circles. |
11.Tell how a group decision support system (GDSS) facilitates group process and describe the strengths and weaknesses of this system. |
12.Explain the implications for decision making by consensus, compromise, majority vote, the leader, and arbitration. |
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2005 McGraw-Hill Higher Education