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Fundamentals of Human Communication, 3/e
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Contents:
Chapter 1: The Communication Process: An Overview
Chapter 2: Verbal Communication: Using Speech and Language
Chapter 3: Nonverbal Communication: Communicating Without Language
Chapter 4: The Importance of Listening
Chapter 5: Communicating Interpersonally
Chapter 6: Communicating in Small Groups
Chapter 7: Communicating in Organizations
Chapter 8: Communicating Between Cultures
Chapter 9: Presenting Yourself Effectively
Chapter 10: Overcoming Communication Apprehension
Chapter 11: Influencing Others
Chapter 12: Coping with Conflict
Chapter 13: Using Media to Communicate Interpersonally
Chapter 14: Understanding Mass Communication
Chapter 15: Professional Communication
Chapter 16: Understanding Communication Research
2005 McGraw-Hill Higher Education
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2005 McGraw-Hill Higher Education