Choose the best answer

1		Which one of the following would not generally be considered an aspect of operations management?
			A)	Work methods
			B)	Secure financial resources
			C)	Maintain quality
			D)	Product or service design
			E)	Manage inventories
2		Which one of the following is not a typical question dealt with by an operations manager?
			A)	How much capacity will be needed in the months ahead?
			B)	What is a satisfactory location for a new facility?
			C)	Which products/services should be offered?
			D)	How to motivate employees?
			E)	How much to sell a product for?
3		Which one does not use operations management, or do all use it?
			A)	A CPA firm.
			B)	A bank.
			C)	A hospital
			D)	A supermarket
			E)	They all use it (or should use it at least).
4		Which one is not generally considered to be an advantage of using models for decision making?
			A)	Providing a systematic approach to problem solving.
			B)	Emphasizing quantitative information.
			C)	Providing an exact representation of reality.
			D)	Enabling managers to answer "what if" questions
			E)	Requiring users to be specific about objectives.
5		Which came last in the development of manufacturing techniques?
			A)	Lean production.
			B)	Division of labor.
			C)	Mass production.
			D)	Craft production.
			E)	Interchangeable parts.
6		Which one of these is specifically related to the globalization of business?
			A)	agility
			B)	the reduction of tariffs
			C)	craft production
			D)	physical models.
			E)	the Pareto phenomenon
7		Which strategy have the Japanese employed since World War II?
			A)	low labor cost
			B)	craft production
			C)	increased quality
			D)	mathematical models
			E)	the Pareto phenomenon